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As you open the mail, you find the following items. a ) A letter that mentions two enclosures, but that only contains one enclosure b
As you open the mail, you find the following items.
a A letter that mentions two enclosures, but that only contains one enclosure
b A confirmation of an appointment your manager requested by letter
c A reference to a catalogue being sent separately
d A memorandum requesting forms that you supply to others
e A memorandum from your managers superior, reminding your manager that she wants to approve the final draft of a sales bulletin before she leaves town on Thursday afternoon
f A second letter from a customer whose first letter was sent to another department a week ago requesting a reply
g A letter being sent to another department requesting a reply to one part of it
h A letter including a price quotation that you requested by telephone
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