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23) Under which of the following conditions is job dissatisfaction most likely to result in turmover?23) A) Employees have high education and ability B) Employees have negative core self-evaluation C) Employees have supportive relationships with their co-workers D) Employment opportunities are scarce. E) Employees experience emotional contagion 24) Why should managers be interested in their employees attitudes? A) They lead to self-concordance B) They result from behavior C) They give warnings of potential problems D) They result in emotional contagion. E) They result in cognitive dissonance. 25) Katherine Connor started her day with a cup of coffee while reading the newspaper. However, something about the day makes her feel low. When she reaches the office, she feels upset and distracted from work although she cannot pinpoint a reason for feeling this way. She continues to feel upset and distracted through the rest of the day. Which of the following is she most likely to be experiencing? 23 A) a response B) an attitude C) a counteraction D) a reaction E) a mood 26) A situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work is knovwn as 26) A) negative affect B) self-concordance C) emotional liability D) emotional labor E) cognitive deviance 27) emotions are emotions that people actually experience, despite what they might display.27) A) Felt B) Conditional C) Disseminative D) Surface E) Cognitive 5 conniders