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5) The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as 51 A) technical skills B) cognitive skills C) human skills D) conceptual skills E) analytical skills 6) According to Fred Luthans and his associates, managers who are involved in networking activities are most likely to undertake which of the following? 6) A) politicking B) controlling C) staffing D) planning E) decision making 7) 7) Which of the following is an example of an ethical dilemma? A) Should I discuss with the management the perks being offered? B) Should I e-mail my manager about queries on the project? C) Should I play politics to advance my career? D) Should I work extra hours to complete my assignment? E) Should I ask my manager for leave during Christmas? 8) is an example of an outcome at the organizational level. 8) A) Personality B) Culture C) Diversity D) Profitability E) Mood would indicate deep-level diversity. C) age D) ethnicity 9) 9) A difference in A) values E) disability B) gender involves overt threats or bullying directed at members of specific groups of 10) In a workplace, employees 10) A) optimism bias B) ambiguity aversion C) intimidation D) inequity aversion E) risk aversion 2