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Asdatadonotgiveanexcellentresult,theQualitymanagerorganizesaQualityCircle. InthefirstmeetingtheCircledoesabrainstormingwherethepossible causesareexpressed: Causes M 1.Newandunexperiencedemployees 2.Newsuppliersofrawmaterials 3.Oldmachineryandtechnology 4.Hightemperatureinfactory 5.Supplierswithoutexperienceinthisproducts 6.Undefinitionofprocessesandinstructions 7.Workersconfusetheparts 8.Lowqualityofrawmaterials 9.Bigvariationsoftemperaturein warehouse Sortthecausesina fishbone-diagram andsuggestanactionplanforthemostimportantgroup. Subject : total quality management

Asdatadonotgiveanexcellentresult,theQualitymanagerorganizesaQualityCircle.

InthefirstmeetingtheCircledoesabrainstormingwherethepossible causesareexpressed:

Causes

M

1.Newandunexperiencedemployees

2.Newsuppliersofrawmaterials

3.Oldmachineryandtechnology

4.Hightemperatureinfactory

5.Supplierswithoutexperienceinthisproducts

6.Undefinitionofprocessesandinstructions

7.Workersconfusetheparts

8.Lowqualityofrawmaterials

9.Bigvariationsoftemperaturein warehouse

  1. Sortthecausesinafishbone-diagramandsuggestanactionplanforthemostimportantgroup.

Subject : total quality management

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