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Ashley and Doris, two baseball fans, planned a trip to Chicago to watch a March Madness baseball game game. They booked a flight on
Ashley and Doris, two baseball fans, planned a trip to Chicago to watch a March Madness baseball game game. They booked a flight on Southwest from Sacramento to Chicago. On the day of their flight they went to the airport and eventually boarded their plane. Before the plane's scheduled take off, an announcement was made stating that because of mechanical difficulties, passengers should deplane, go to another gate to board a Delta flight. They were told that the Delta flight would arrive within three minutes of the scheduled arrival of the original Southwest flight. Ashley objected saying, "On the Southwest flight I was going to get little bags of pretzels, on Delta you get a box of raisins. I hate raisins. This is not what I wanted." Ashley asserts that this is a breach of contract and plans to sue. Will she be successful? (explain legal reasoning) Doris also objected saying she particularly booked with Southwest because they have the highest COVID-19 standards and vaccination policy in the industry. Doris refused ti fly Delta. Is she right? (explain your legal reasoning) (note: the above is for example only. If you plan on flying, you can check your airline's policy.)
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