A Identify and analyse the problem

1$1$ Describe how the following techniques can be used to obtain information on the problem.

Brainstorming ($($thought showers).$).$

Facilitation ($($group).$).$

De Bonos 6$6$ thinking hats.

2$2$ Using the BOSCARD template, create a written problem statement that clearly defines what

the problem in the scenario actually is and what would be required.

3$3$ Use the problem statement to create a written impact statement on the time, cost and

staffing issues.

4$4$ Apply the Ishikawa ($($fishbone)$)$ diagram technique to the problem and produce an analysis to

look at the potential causes and solutions to the problem.

5$5$ Describe how the following techniques might be used to collect data.

Interviewing.

Sampling.

Surveying.

Tally sheets.

Benchmarking.

6$6$ For the given scenario, give an example of how you would use one of the techniques in

Task A5.$5.$

7$7$ Describe how the following techniques could be used to analyse the collected data.

Critical review.

Pareto analysis.

8$8$ Identify two alternative solutions. Give one benefit and the corresponding effort for each.