Assessment 3: Client advice MIALS THAT TASTE GOOO AND OO BOOD A new client at your law firm, Mumma Meals Pty Ltd, has requested a letter of advice from you, providing a proposed dispute resolution strategy. The letter of advice should include your reasons for recommending particular dispute resolution methods and the ways in which they should be employed. The owner of Mumma Meals is Maria Simms (known on social media as 'Mumma'). She is famous for her delicious, healthy, home made meals and recipes. Mumma recently published a 50 page cookbook and has started selling home delivered healthy meals. Most people would think that the meals were made in Mumma's kitchen but they are in fact made in a commercial kitchen that is operated by a third party. Coco Ross is a well-known online influencer and until recently the most visible customer of Mumma Meals. Coco had followed Mumma Meals for many years online and became a very public supporter when the healthy meals could be ordered online and delivered. Coco was responsible for increasing sales of Mumma Meals by over 400% in the first 3 months, when she was featured eating the meals online. Mumma was very grateful for Coco's support. Mumma had begun developing meals that were recommended by Coco, such as Vegan 'duck' Patties, No-chick Bao Burgers and Fungi Fried Rice. These meals became enormously popular after Coco featured them online. Mumma and Coco would message each other every few days about new recipes and healthy ingredients. Coco is vegan and made many public statements about her love for the Mumma Meals home delivered vegan options. Recently Coco was attacked online by another online influencer, known as 'Science Guy', who claimed that the vegan Mumma Meals contained traces of animal protein, and were clearly not vegan meals. Coco claims that this had a devastating impact on her 'healthy vegan influencer' brand and made her feel sick for several weeks. She claims that she has lost $60,000 in brand deals and was dropped from a vegan makeup advertising campaign at short notice (worth from $50,000 - to potentially $150,000). Coco responded to 'Science Guy' online, saying that she was 'horrified to learn that Mumma Meals were not vegan and she was boycotting the business'. Coco did reach out to Mumma for a response but received nothing. Coco has posted online that she is hurt that her reputation and brand have been damaged by this incident, that she loves animals and that she has had no response from Mumma who she thought was her friend. Mumma Meals saw a huge decline in vegan meal sales after Coco's online posts. They were forced to destroy all of the vegan meals they held in stock, resulting in a loss of $80,000. Mumma has told you that she is concerned there was a cross contamination issue with the commercial kitchen that had made the meals. Mumma is no longer using this supplier. Mumma has said that she has seen an increase in the sales of non-vegan meals, but is disappointed that her vegan sales are still performing poorly. Mumma is worried that Coco is still posting about the incident and that these posts are affecting the good reputation and brand of Mumma Meals. Mumma is disappointed that her friend Coco has been damaging her business and is also concerned that Coco might try to mount a claim under Australian Consumer Law which might further damage her business. Mumma wants to know how these issues could be resolved. Mumma asks that you finalise and submit your letter of advice by 20 May 2024 at Spm. Intent This task is designed to enable students to demonstrate their understanding of an holistic approach to a client's problem including, but not limited to: the legal, financial, commercial and personal outcomes the client wants to achieve; relational issues; type and level of conflict: risk tolerance assessment: transactional costs associated with different processes; and the client's capacity to participate in dispute resolution processes. This task also assesses students' understanding of the advantages and disadvantages of a range of potential dispute resolution processes and provides an opportunity for students to organise this new area of legal thinking in an accessible format easily understood by a client. Criteria Critical evaluation of the nature and purpose of selected dispute resolution Processes Comprehensive and holistic approach to client problem-solving based on independent research and expert, specialised knowledge; Insightful analysis and arguments for scoping client outcome goals including legal, commercial, financial and personal; Clear, succinct, reasoned, and integrated processes for identifying relational issues, the type and level of conflict, risk tolerance assessment, and client capacity to participate in processes; Sophisticated understanding and critical analysis of advantages and disadvantages of a comprehensive range of dispute resolution processes and potential transactional costs Task A new client at your law firm requests a letter of advice from you, providing a proposed dispute resolution strategy. The letter of advice should include your reasons for recommending particular dispute resolution methods and the ways in which they should be employed. A scenario will be provided. Length: 2,000 words (+/- 10%) Weight: 30% Intent This task is designed to enable students to demonstrate their understanding of an holistic approach to a client's problem including, but not limited to: the legal, financial, commercial and personal outcomes the client wants to achieve; relational issues; type and level of conflict; risk tolerance assessment; transactional costs associated with different processes; and the client's capacity to participate in dispute resolution processes. This task also assesses students' understanding of the advantages and disadvantages of a range of potential dispute resolution processes and provides an opportunity for students to organise this new area of legal thinking in an accessible format easily understood by a client