Assessment Instructions This is an individual assessment. You are required to demonstrate skills and knowledge required to monitor and review operational performance. If you need help understanding any questions, ask your assessor to explain. Procedure In response to a simulated business scenario, and using work completed in Assessment Task 1, you will develop, monitor and review performance systems, analyse performance, identify areas of underperformance, take prompt remedial action and report on operational performance. In accordance with contingency planning developed in Assessment Task 1, you will take prompt action to address employee underperformance. In a role-play, you will coach the employee in accordance with performance management systems. You will then prepare and present a management report describing the performance system, performance results and recommendations for changes to operational plans. Also, you will negotiate changes to operational plans and gain approval for recommendations from the Operations General Manager (your assessor). Form a group of two people and read the simulated BBQfun scenario information provided in Appendix 1 of this task and in the business documentation provided by your assessor (the same documentation provided in Assessment Task 1). Submit all your implementation documents. Keep copies of your work for your records. 1. Prepare a plan for monitoring performance from the start of implementation to the end of the financial year