Assessment Name: Investigating the feasibility of implementing an operational strategy

Instructions to Student

Now that you have interviewed one of your specialist stakeholders to obtain important information about setting up your chosen operational strategy, you are to undertake the following tasks in order to gain approval to implement your chosen operational strategy:

develop an initial set-up budget;

write up an investigation report that provides your findings and recommendations regarding the feasibility of developing and implementing this new or modified operational strategy

devise a risk management plan,

develop a communication plan to communicate with all stakeholders that shall be affected in some way by this new or modified operational strategy; and

Communicate with two (2) of these stakeholders by adopting the communication medium from the communication plan.

Instructions to Assessor: Students have the option of basing this assessment on either a new or modified workplace operational strategy, or the SIM Co. simulated workplace scenario provided. Students that have elected to adopt an actual operational strategy are to access the appropriate workplace information including policies and procedures, workplace personnel, and other appropriate workplace information. However, students that have elected to adopt the SIM Co simulated workplace scenario are to access the detailed information about SIM Co. in the appendices attached to this assessment.

Part A - Initial Set up Budget: Develop an initial setup budget showing the expenses required to initially set up the required resources for the new or modified operational strategy that you have chosen (focus on Head Chef, Owner of the restaurant and purpose meeting is about branch new establishment). The initial setup budget needs to include the wages and salaries of the staff employed to oversee this new strategy along with any training and recruitment costs. Also ensure you include other costs such as website costs, plant and equipment expenses as well as warehouse and office expenses. Record this initial budget information in the initial budget template provided below.

Initial Set-Up Budget

Cost Item	Amount ($)	Comments
Wages and Salaries
	$
	$
	$
Training and Recruitment
	$
	$
	$
Website Development and Promotion of Website
	$
	$
	$
Plant and Equipment
	$
	$
	$
Warehouse and Office Expenses
	$
	$
	$
Total Costs	$

Part B - Investigation Report: As you have been tasked with assessing the viability of introducing this new or modified operational strategy, you are to develop an Investigation Report. Provide a report by following the report format and guiding comments in green font below. Make sure you delete all reference to the green guiding comments prior to submission:

Introduction - providing background information and the reason for this investigation Talk about your function, what it entails and included in the event

Methods of investigation- that describes a general statement about the purpose of this investigation and a description of the investigation methods used under the following sub-headings:

• Relevant Legislation: Identify the relevant legislation and how they were identified as relevant.
• Company Policies and Procedures: Identify the relevant company policies and procedures and how they were identified as relevant
• Interviews: Identify who you interviewed and why they were chosen to be interviewed
• Financials: Identify what budget was analysed and what the profitability projection index measures.

Findings - discuss your findings and whether or not they provide sufficient opportunities to implement the e-commerce strategy and/or the requirements identified

• Relevant Legislation: What needs to be done to ensure the identified legislation is being complied with?
• Privacy Act 1988 (Cwlth): The Privacy Act 1988 (Privacy Act) is the principal piece of Australian legislation protecting the handling of personal information about individuals. This includes the collection, use, storage and disclosure of personal information in the federal public sector and in the private sector.
• Queensland Anti-Discrimination Act 1991 (Qld)
• Superannuation Guarantee (Administration) Act 1992 (Cwlth)
• Fair Work Act 2009 (Cwlth)
• Work Health and Safety Act 2011 (Qld)
• AS ISO 15489: 2002 Records management
• Company Policies and Procedures: What needs to be done to ensure the identified company policies and procedures are being met?
• Greenfields company policy and procedures
• Interviews: What were the main points to take away from these interviews?

Staff which you may be looking at hiring or recruiting

• Analysis of Financials: How healthy is the current budget and what is the profitability projection index showing?
• Describe what you are projecting to make and what you are projecting to spend

Recommendations - make an appropriate recommendation to senior management based on these findings. Ensure this recommendation clearly identifies what is being recommended, who should be responsible for implementing this recommendation and anything else that will help to make it clear.

Part C - Risk Contingency Plan:

You are to identify the high and medium risks associated with the implementation of this new operational strategy.

Determine suitable risk mitigation strategies and activities for high and medium risks by completing the Risk Contingency Plan below. Make sure you clearly identify each risk, record the risk mitigation strategy, and who will be responsible for overseeing each strategy.

Risk Contingency Plan

Company Name	Person Developing Risk Plan
The Hospitality Hub
Consultation (List who was consulted as part of this plan - name and position)
Risk Identified	Risk Minimisation Strategies \ Activities	By Whom
Clearly identify the risk	List the strategies as dot points	Identify the person to manage this risk

Part D - Approvals:

You are to identify who will approve the Investigation Report, along with the initial budgetary requirements and risk contingencies and document any variations.This information is to be recorded in the space provided below.

Documents:	Name:	Signature:
Investigation Report
Initial budgetary requirements
Risk contingencies

Part E - Communication Plan:

Assume you get approval to implement this new or modified operational strategy based on your excellent consultation and investigation methods. You are to provide a detailed Communication Plan to at least 3 key stake holders. This plan is to outline what is to be communicated and how this information is to be communicated to the relevant stakeholders.This information is to be recorded in the Communication Plan provided below.

Communication Plan

Assume that your report, recommendations, and budget have been approved and you will now proceed with developing an operational action plan. List who should you inform about the decision and explain how will you communicate it to them?
Key Stakeholder	What is to be communicated:	How will this be communicated?
List who will be communicated this information	(e.g. specific things from the recommendations in the Investigation Report)	(e.g. e-mail, face-to-face, type of report, etc.)

Part F - Communicating with Key Stakeholders:

Choose any two (2) of the stakeholder groups you have identified on your Communication Plan in Part E above and prepare suitable information (e.g. in the form of minutes of a meeting, an email, newsletter, etc.) that is to be communicated to each group in accordance with this communication plan informing them that:

• this new or modified strategy has been approved;
• as a result of this approval, variations to existing work are to occur in the near future (e.g. changes in internal staffing structure / purchasing policy etc..?) and
• they are prepared to engage in any alterations to day-to-day work tasks.