Assessment task 1: BSBCUS301 Customer service written questions. Watch the following you tube videos and answer the questions below: List 2 (two) emotions Mr Bean demonstrated in the video. Mr bean felt so: Disrespected Annoyed Disgusted . Poor customer service Because the sales assistant was being very rude, not Interested at all. Also, sales assistants didn't help him with what he wanted? Mr bean will never come back to the shop again