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Assessment Task 2- Presentation Over the past decade, EVEREST Cafe has stood as a popular establishment along the scenic backdrop of Sydney Harbor, welcoming visitors
Assessment Task 2- Presentation Over the past decade, EVEREST Cafe has stood as a popular establishment along the scenic backdrop of Sydney Harbor, welcoming visitors with its delectable cuisine and impeccable service. The cafe was a go-to destination for those seeking not just a meal but a memorable experience. However, after COVID-19 pandemic, EVEREST Cafe has faced several challenges, including a decline in customer numbers and financial setbacks and struggling to survive the competition. The CEO/Founder has decided to do strategic transformation and has hired you as an operations manager. As the newly appointed Operations Manager, you are responsible for revival and rejuvenating EVEREST Cafe to recapture its former allure. A multifaceted approach is imperative to address the underlying issues and breathe new life into the caf. As an operations manager, you have identified the following key areas for implementing strategic change for revival and growth of the Cafe: Market Analysis: Conduct a thorough market analysis to identify current trends, customer preferences, and the competitive landscape. Understanding the market dynamics will help tailor EVEREST Cafe's offerings to meet the evolving demands of patrons. Menu Revamp: Collaborate with skilled chefs to revitalize the menu, introducing innovative and enticing dishes that reflect
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