Assessment Task 3 Instructions Carefully read the following : Assume that , as part of the implementation of the continuous improvement system , that the company implemented a formal customer survey with the results shown below . The survey was sent to a random sample of customers to be completed through survey monkey . The survey was sent to 75 customers and 49 were returned . As this was the first customer survey , customers were asked to respond to 4 general questions only. Customer survey findings are as follows