Assessment X A Not Secure | my.gen.edu.au/#/practicalassessment/latestdetails/209/E7783 The Lollipop Shop is a company which supplies its customers with the best of Australian and overseas lollies, drinks, candy and party goods. The company has several stores throughout Victoria and also has an online store. The company prides itself on a vast range of products as well as their exceptional customer service and product knowledge. The following is an extract from the Strategic Business Plan of The Lollipop Shop: Vision The Lollipop Shop will be a community-oriented establishment that brings people together for a sweet, as well as healthy, experience. Mission The mission of The Lollipop Shop is to be valued as Melbourne's favourite candy store chain, by selling high quality products that everyone, including those who have special dietary requirements, will enjoy. alues Quality and customer oriented . Innovative and dynamic . Reliable and principled Equality and diversity Sustainability CEO Owner) General Manager HR Finance Manager Manager Store Store Store Manager Manager Manager Sales Sales Sales Assistants Assistants Assistants Figure 1 The Lollipop Shop Organisational Chart Background The Lollipop Shop was established in 2005 by the owner John Sweetman. Starting with one store in suburban Melbourne, he has multiplied the business manifold and now this business ha three stores and a thriving online store. Over the last few years, The Lollipop Shop has gained over its competitors by introducing a range of alternatives to the traditional sweets, such as sugar free, vegan, gluten free, etc. The following are extracts of the company's policies and procedures. SO # & 3 A 5 6 E R O P