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Assignment 3 (W6) - 5% Due: Sat., Feb. 20 2021 at 11:59 p.m. Refer to Service Recovery 4 stage model. Pick a situation where you

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Assignment 3 (W6) - 5% Due: Sat., Feb. 20 2021 at 11:59 p.m. Refer to Service Recovery 4 stage model. Pick a situation where you would perform the recovery for a poor service in Hospitality industry and show the four stages of recovery for that problem this assignment is 5% towards your finals

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