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Assignment: Adjustment Refusal Letter Refusing a refund for a woman's dress A customer bought an expensive dress from you and mailed it back three

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Assignment: Adjustment Refusal Letter Refusing a refund for a woman's dress A customer bought an expensive dress from you and mailed it back three weeks later. asking for a refund. The customer explained that the dress was not a good fit and that she really did not like it anymore. But stains on the dress proved that she had worn it. Write a letter that skillfully presents the refusal.

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