Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Assignment: Knowledge Management System (KMS) Situation: Your team has won the contract to plan, oversee, execute the digital transformation at the organization. The CEO believes

image text in transcribed
Assignment: Knowledge Management System (KMS) Situation: Your team has won the contract to plan, oversee, execute the digital transformation at the organization. The CEO believes that the first task is to introduce a Knowledge Management System (KMS) into the organization. As with all capital intensive I.T. projects, there needs to be research and understanding of how this project will impact the department, organization, and customers. Part 1: The CEO wants to understand the scope of Knowledge Management System impact to the organization. The paper will provide answers to: - Executive Summary Table of Contents Introduction Explanation of what is Knowledge Management System (KMS). Explanation on the value of having a Knowledge Management System (KMS). Explanation on what kind of organizational culture is best for organizations wanting to bring in a KMS. What is the impact if the organization is not at that "ideal" organizational culture? . What kind of technology is needed in the organization to deploy the KMS system? What is need at a desktop level, a network level, a storage level, a mobile level? - What kind of cybersecurity is needed for the KMS? . Using the TAM (Technology Acceptance Model) or UTAUT (Unified Technology Acceptance and Use of Technology) Model, what are the challenges to get employees to use the KMS? For each challenge identified, how will those challenges be mitigated? What general changes might be required to business processes to take advantage of KMS? Choose one department and provide specific examples within that department (Sales and marketing department). What change management process would be used to implement the KMS? If the organization had to choose a department to start the KMS deployment, which department would be the best choice? Given that the team does not know anything about the state of the departments, what kind of characteristics of process, people, customers within a department indicates an urgency to launch KMS in that department? (Take the organization as a product manufacturing company) (About 1600 words) . What kind of training plan is needed to help employees engage with the KMS? . What are some of the associated costs with KMS implementation? Provide an overview of the costs ranging from capital costs, training costs, and other associated costs. Any other important facts, issues, or challenges the team thinks the CEO needs to know. Conclusion

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Fundamentals Of Contract And Commercial Management

Authors: Van Haren

1st Edition

9087537123, 978-9087537128

More Books

Students also viewed these General Management questions

Question

16.7 Describe the three steps in the collective bargaining process.

Answered: 1 week ago