Question
Assist James Chan in deciding which operational change or combination of changes to implement to maximize restaurant profits while maintaining a positive dining experience, drawing
Assist James Chan in deciding which operational change or combination of changes to implement to maximize restaurant profits while maintaining a positive dining experience, drawing upon the provided case study details. Prepare a memo and executive summary explaining the rationale behind recommending either option 1, option 2, or both. Emphasize the specific conditions considered in the decision-making process and utilize operations management techniques learned in class to support these recommendations. Additionally, include calculations and detailed analysis in an appendix to substantiate the conclusions drawn in the executive summary.
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