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Assume Samsung uses activity-based costing to allocate customer support costs to products. For two of its laptop models, assume the company reports the data below.

Assume Samsung uses activity-based costing to allocate customer support costs to products. For two of its laptop models, assume the company reports the data below. The Galaxy Book S sells for $1,000 per unit and the Galaxy Book Flex sells for $900 per unit.

Product Cost per Unit Galaxy Book S Galaxy Book Flex
Direct materials $ 520 $ 390
Direct labor 60 50
Overhead 120 140
Total product cost $ 700 $ 580

Customer Support Galaxy Book S Galaxy Book Flex
Annual costs $ 650,000 $ 950,000
Annual number of calls 10,000 10,000

Required: 1. Compute the activity rate for the customer support cost for each laptop model. 2. Prepare a customer profitability report for each laptop model for (a) an order for 500 S models from a local college and (b) an order for 500 Flex models from a local hospital. The company budgets 500 support calls for both orders. 3. Which order, for Galaxy Book S or Galaxy Book Flex, earns the most income?

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