Question
Assume Samsung uses activity-based costing to allocate customer support costs to products. For two of its laptop models, assume the company reports the data below.
Assume Samsung uses activity-based costing to allocate customer support costs to products. For two of its laptop models, assume the company reports the data below. The Galaxy Book S sells for $1,000 per unit and the Galaxy Book Flex sells for $900 per unit.
Product Cost per Unit | Galaxy Book S | Galaxy Book Flex |
---|---|---|
Direct materials | $ 520 | $ 390 |
Direct labor | 60 | 50 |
Overhead | 120 | 140 |
Total product cost | $ 700 | $ 580 |
Customer Support | Galaxy Book S | Galaxy Book Flex |
---|---|---|
Annual costs | $ 650,000 | $ 950,000 |
Annual number of calls | 10,000 | 10,000 |
Required: 1. Compute the activity rate for the customer support cost for each laptop model. 2. Prepare a customer profitability report for each laptop model for (a) an order for 500 S models from a local college and (b) an order for 500 Flex models from a local hospital. The company budgets 500 support calls for both orders. 3. Which order, for Galaxy Book S or Galaxy Book Flex, earns the most income?
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