Assume that a company in the process of creating a balanced scorecard noted that "our employees are not generating enough ideas to help improve what we do." Which of the following measures would be most appropriate to include in a balanced scorecard in an effort to track improvement with respect to this concern? Multiple Choice O Employee turnover percentage O Recruiting expenditures per hired employee O Number of process improvement suggestions per employee O Absenteeism rateAssume that a company has decided to include "employee turnover percentage" and "number of warranty claims" as performance measures within its balance scorecard. The if-then hypothesis statement that would best describe the company's goal with respect to these two measures would be? Multiple Choice O If the employee turnover percentage increases, then the number of warranty claims will decrease. O If the employee turnover percentage decreases, then the number of warranty claims will increase. O If the employee turnover percentage decreases, then the number of warranty claims will decrease. O If the employee turnover percentage increases, then the number of warranty claims will increase.Which of the following measures would managers hope to see increasing over time? Multiple Choice O Throughput (Manufacturing cycle) time O Defect-free units as a percentage of completed units O Number of warranty claims O Cost of quality