assume that Annie and Bella disagree on whether there is a valid contract for the sale of the piano between them, and they have decided to use mediation to resolve their dispute.

Discuss the main features of mediation in the Singapore context, and describe how the process of mediation may be used to help Annie and Bella resolve their dispute.

Among other things, your answer should address the following points:

How does the process of mediation start?

How should Annie and Bella go about choosing a mediator?

Are there any procedural rules or guidelines for the mediation process?

What approach or role should the mediator adopt in the process?

Assuming Annie and Bella are able to reach a consensus at the end of the mediation session, what should they do to ensure that their consensus can be legally enforced?