Assume that Bertram is a manager in a police organization. He has a dozen staff but insists on doing everything himself and is continuously "looking over the shoulder" of those under him. He frequently does the work for his staff rather than letting them learn themselves. As a result his staff is always jumpy, nervous and under-productive. Bertram is what we would "officially" describe as a: Micro-Manager Macro-Manager Effective Manager Human Relations Manager