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Assume you are a leader. Using your leadership qualities, suggest ways to handle the following situations on Air XYZ Flight A12, you are a pilot
Assume you are a leader. Using your leadership qualities, suggest ways to handle the following situations on Air XYZ Flight A12, you are a pilot for today. When the flight begins around 6pm, all passengers are well settled in after drinks and welcome snacks are served. Some passengers were relaxing, talking to each other, listening to music while some were sleeping. Suddenly the sound of a child crying appeared, and because of the child's crying, a passenger started yelling at his mother, as the man was constantly misbehaving and impolite. a. How will you deal with the situation? b. What actions do you have to take? 1:12 AM
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