Question
Assume you are the manager or supervisor at a Tim Horton's branch. Sales have been steadily declining and based on customer feedback, the employees are
Assume you are the manager or supervisor at a Tim Horton's branch. Sales have been steadily declining and based on customer feedback, the employees are rude and are not providing good customer service. What steps will you take to improve sales and customer satisfaction?
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Get StartedRecommended Textbook for
Small Business Management Entrepreneurship and Beyond
Authors: Timothy s. Hatten
5th edition
538453141, 978-0538453141
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