Assume you have been asked by St$.$ Joseph's University to be a student

member of its Strategic Planning Committee. You have been asked to provide

feedback to help improve the financial and operational performance of the

university and its subunits $($campuses$,$ departments$).$ You suggested a balanced

scorecard approach.

$.$ Identify $2$ Key Performance Indicators $($KPIs$)$ for each of the $4$ Perspectives

$($Financial$,$ Customer, Internal Business, and Leaming & Growth$)$ of the

Balanced Scorecard $(8\frac{K}{P}$I $s$ in total$)$ and explain what measure that KPI

provides. For example, one KPI that could be used in evaluating the financial

perspective is $2023-2024$ tuition revenue. This will help in determining if the

current year's revenue is sufficient to cover $2023-2024$ expenses. $($You may

use this as one of your KPIs if you choose.$)$

Financial Perspective: Note: When addressing this perspective, keep in mind

that St$.$ Joseph's is a not$-$for$-$profit institution.