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Assume you, or a business you own, use(s) a product or service made by Microsoft (Word, Ofce, Skype, Xbox Live, etc.) and a legal dispute
Assume you, or a business you own, use(s) a product or service made by Microsoft (Word, Ofce, Skype, Xbox Live, etc.) and a legal dispute arises in which you believe Microsoft's product or service caused you nancial harm. Referring to the Microsoft Service Agreement, and specically Section 15 of it, respond to the following in your own words: A. Identify the methods of ADR which you are required to use to resolve your dispute with Microsoft, B. Discuss the pros and cons of using these ADR methods both for Microsoft and you/your business, C. Explain why Microsoft, and thousands of businesses like it, insist that customers agree to these types of terms before doing business with them, and D. Discuss whether these terms are fair for consumers, considering that most people will never read them and will simply click "accept" without giving them any thought
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