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Assuming the role of a consultant to the government of Fiji, you were given the task to develop a performance measurement tool to measure the

  1. Assuming the role of a consultant to the government of Fiji, you were given the task to develop a performance measurement tool to measure the performance of The Ministry of Health in its battle to contain the COVID-19 pandemic. Based on your undergraduate studies at USP, you have learnt about the Balanced Scorecard and its potential to measure performance from more than one perspective. Hence you decided to propose this performance measurement tool.

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  1. Design a specific Balanced scorecard for the Ministry of Health that it can use to measure its performance. The Balanced Scorecard must specify at least one objective, one Lag indicator and one lead indicator for each of the four perspectives.

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