Assuming you are a production manager in a semiconductor manufacturing company in Penang. Due to the ease of the COVID-19 movement order, the border is now open for foreign workers to work in Malaysia in the manufacturing sector. Your company plans to bring 100 operator workers in from Bangladesh. These workers are unable to speak neither English nor Bahasa Malaysia.

In the recent production meeting, a local supervisor highlighted there would be a high possibility of production problems due to miscommunication with those Bangladeshi workers. You need to analyze the supervisor’s concerns as soon as possible because it is involved the quality of the product.

Based on the above case, apply your critical thinking skills and problem-solving by writing an essay on identifying the root cause and offering suggestions for improvement. Your essay should include the following components:

1. Introduction

2. Identify the issue(s)/problem(s) of the case

3. Analyse and propose a solution

4. Conclusion