Question
At a recent Grow Management Consultants staff meeting, it was identified that some of the staff are working very long hours during the week and
At a recent Grow Management Consultants staff meeting, it was identified that some of the staff are working very long hours during the week and are also working at weekends.
Staff are complaining of stress and fatigue. The long hours are as a result of the numerous projects that the company currently has. The management consultants are also travelling extensively.
The CEO has sent an email to all staff to urge them to work no more than 8 hours a day. However, staff are still continuing to work long hours due to the high volume of work.
To address this situation, the CEO has asked you (the Operations Manager) to conduct research into fatigue management and to recommend strategies to address this for all staff at Grow Management Consultants.
1.Develop a report on health and safety and fatigue issues
This assessment task requires you to conduct research to the management about the health and safety implications of fatigue.
Research following in order to develop your report:
Problems associated with fatigue
Signs of fatigue
Risks associated with fatigue and procedures for managing the risk of fatigue.
Proposed strategies for managing fatigue and relationship to hierarchy of control
Sources of information used for the report, as well as sources of expert advice that could be used if further advice is needed in the area.
Use the Fatigue Management Report Template to guide your work.
2.Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment and seek their feedback. Attach your fatigue management report to the email.
The agreed risk control put in place in relation to fatigue management at Grow Management Consultants was a safe working hours guideline, which the CEO is responsible for monitoring.
The working week at Grow Management Consultants is 38 hours.
The safe working hours guideline states:
No one should work more than 14 hours in a day.
There should be at least 10 hours continuous break per 24 hour period.
A lunch break of at least 30 minutes should be taken during the working day.
Individuals should be aware of the hours worked and ensure they are aware of the risks.
You are checking that staff are following the guideline and is reviewing staff time sheets for the month of September.
Operations Manager: shows 180 hours worked over a 4-week period (M to F). Break of at least 30 minutes taken each day.
Senior Management Consultant 1: shows 190 hours worked over a 4-week period. Shows no lunch breaks taken.
Senior Management Consultant 2: shows 14.5 hours worked during three days of the month of September. Lunch breaks taken intermittently.
Administration Officer: 152 hours plus lunch breaks of 30 minutes taken.
3.Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should review the information above and assess the risk controls implemented. Are the guidelines for safe working hours being followed? Assess each example. If not, provide your recommendations for action.
4.Send an email to all staff (your assessor).
Assume that the CEO has approved actions of reminding staff about the safe working guideline.
In order to ensure these actions are implemented, and that risk controls are followed, you are required to send an email to all staff advising them the safe working guideline must be followed and that time sheets will be monitored.
Remind staff of the importance of following the guidelines and the reasons for such.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
5.Take a screen shot of your folder and files.
Ensure that you have an overall folder for your work, as well as sub folders if necessary. All of the documents that you have submitted for this assessment task should be correctly named and filed.
Folders must be logical and well-organised, and you will be assessed on this. The screen shot should show all the folders and documents.
6.Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the attachment. Attach your screen shot to the email.
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