At Best Buy, Ms Tanya works as the Technical Sales Officer, in the Computer Sales Division. One day after she demonstrated the latest model of Dell PC to Mr, Mathew White, he said, " I don't think I will ever learn how to operate this thing " Tanya responded,I understand how you feel, Mr. White, many customers have felt this way. but they found they were able to master the PC."Tanya used the tactic. A superior product method B empathy C direct denial D indirect denial E questions all Th M