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At Fratelli's Hardware Store, clerks are evaluated on their knowledge of home repair, their customer satisfaction, and their ability to work the cash register. But
At Fratelli's Hardware Store, clerks are evaluated on their knowledge of home repair, their customer satisfaction, and their ability to work the cash register. But they should also be measured on how well they are able to accurately record special orders. Because special order accuracy is missing from the performance measure, one might consider it an example of criterion: Question 32 options: contamination. acceptability. deficiency. practicality
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