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At the Elfin Agency, Scott has been instrumental in developing automated systems, procedures, and the documentation to go along with them. What can Scott combine

At the Elfin Agency, Scott has been instrumental in developing automated systems, procedures, and the documentation to go along with them. What can Scott combine with these processes and procedures to make them successful? a. A chart of workflows b. Review of employee pertormance c. A committee of staff and management d. Internal employee training

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