At the end of August, Fred was told by his manager, the assistant administrator: "I don't see much happening in the laundry. You know that you were put there to correct the problems that your predecessor allowed to develop, especially the intolerably poor level of output. For a while you seemed to be making progress, but now things seem to be sagging again. I need to know-just how long is it going to take you to turn the departmentaround?"