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At the Rodriques law firm, the office manager, Catherine, is in charge of making sure that all the office machines-such as computers, fax machines, scanners,

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At the Rodriques law firm, the office manager, Catherine, is in charge of making sure that all the office machines-such as computers, fax machines, scanners, and videoconferencing equipment is in good working order. If one of these valuable IT tools malfunctions, it is Catherine who contacts the IT support firm and has the problem addressed. According to the roles in a buying center, an office manager like Catherine who notices that one of the photocopiers/scanner in the office is frequently breaking down is fulfilling the role. O a user b buyer O cInfluencer O d. itistor OO In B2B, big, expensive purchases can be complicated because it's not just one person making the decision. Each purchase involves several roles in a buying center: The initiator who notices that that the WiFi is not working; the user: who tries to get online, the influencer who prefers a different provider, and the buyer who selects the WIFI provider. The decision to get a better WIFi system is complicated by the fact that each of these B2B-buyer roles seeks slightly different attributes EXCEPT O a. No follow up customer service O b. Price O c Features O d. Negotiation of installation dates 0 0 0 0 0Pioneer Petroleum Company reorders its subscription to Word 365 from Best Buy, an approved vendor. However, Pioneer wants to alter some elements: features, design, packaging, quantity, or delivery times. This change reflects the changes in Pioneer's requirements or Best Buy's lease program. Pioneer has a desire to consider a vendor other than Best Buy. This buying situation is an example of a O a. specialty buy O b. modified rebuy O. c new buy O d straight rebuyJack sells lumber to construction companies that build apartment complexes, As a B2B customer, Jack's business is classified according to what he sells. What is Jack's classification? O a Components (processed items that are components in a later finished product) O b Accessories fe-g. computers to help run the oflike) O c Raw materials (e.g. lumber, plastics) d Business services (e.g. Insurance, legal, consulting) 0 0

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