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atch the output characteristic to the appropriate Critical To (CT) category. Quality (CTQ) Overall customer satisfaction with the outcome of a process (service or product)
atch the output characteristic to the appropriate "Critical To" (CT) category. Quality (CTQ) Overall customer satisfaction with the outcome of a process (service or product) Human (CTH) The durability
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Purchasing and Supply Chain Management
Authors: Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
6th edition
1285869680, 978-1305809789, 1305809785, 978-1305833395, 978-1285869681
