Question
Athletes Ltd. sells sporting goods to retail consumers. In order to keep their customers satisfied, they allow return of any product for a full refund
Athletes Ltd. sells sporting goods to retail consumers. In order to keep their customers
satisfied, they allow return of any product for a full refund within 14 days of purchase, no
questions asked. When customers make a return, an employee would a
"Return of Merchandise" form, pay out cash from the register, and keep a copy of the
form for the manager. The returned item is put back on the floor as soon as the refund
is paid out.
Required 1: What is the biggest risk for this business within this scenario? (2 marks)
Required 2: Make 3 recommendations to address the internal control weakness(s). (
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