Attach a brief statement addressing how you acquired each of the following Knowledge, Skills and

Abilities through your education, personal experience or previous employment.

Knowledge of:

1.

Unique challenges and barriers faced by diverse, underserved, and at-risk college students. 2. College

admissions process, financial aid, and required documents and processes to become a college student. 3.

Student development theories and best practices in coaching, and mentoring. 4. Effective learning and

study strategies and soft skills essential for student success. 5. Resources and support services available

to students on campus and in the community. 6. Factors that contribute to student retention and

graduation rates, as well as knowledge of strategies and interventions to enhance student success. 7.

Higher education laws, policies, and regulations; advocacy strategies to support students' rights; and

advocating for institutional changes to enhance the experience of all students.

Skills in:

8. Using

coaching and mentoring techniques to guide students in setting goals, developing action plans, and

fostering personal growth. 9. Excellent verbal and written communication to effectively engage with

students, faculty, and staff. 10. The ability to listen attentively and empathetically to students' concerns

and needs. 11. Helping students identify and overcome academic, personal, and social challenges. 12.

Facilitating group discussions, workshops, or training sessions effectively, creating an inclusive and

engaging learning environment. 13. Proficiently tracking and maintain student records, analyzing and

interpreting data related to student outcomes, program effectiveness, and retention rates to inform

decision-making, program improvement, and preparing reports. 14. Resolving conflicts or disagreements

that may arise between students, faculty, or staff, and facilitating constructive dialogue and

understanding that resolves issues and promote positive relationships. 15. Educational and office

technology platforms, student information systems and productivity tools.

Ability to:

16. Understand,

relate to the experiences and emotions, and work effectively with peers and students from underserved,

disadvantaged, and diverse backgrounds. 17. Establish trusting and supportive relationships with

students while maintaining appropriate and ethical boundaries. 18. Manage multiple tasks, maintain

accurate records, and meet deadlines. 19. Adapt to changing circumstances, student needs, and

institutional policies and procedures.

20. Handle challenging situations and support students through

setbacks and obstacles. 21. Recognize and respond to students in crisis, including knowledge of

appropriate referral procedures for mental health or emergency situations. 22. Connect students with

appropriate resources, support services, and opportunities. 23. Advocate for students' needs and rights

within the college community. work collaboratively with colleagues, faculty, staff, and community

partners to develop and implement programs or initiatives that support student success and retention