Attorney Ava has a small law office in the State of Mesero that represents over 400 little corporations. They have very few legal problems, but the corporate structure requires upkeep - things like annual meetings of shareholders and changes of by laws to conform to changing law. This year Mesero changed its law to require the shareholders of small corporations to meet twice each year instead of once. Ava hires a freelance paralegal (Madison) to contact all of Ava's clients and walk them through the process of updating their by laws, giving notice of the meeting, taking meeting minutes, and getting all of the correct signatures on all of the documents. Ava is concerned about Madison committing UPL by speaking on the phone with clients and answering their questions. What should Ava and Madison do?