auestion No. 4 a. Since we ell have gone through the lockdown experience of covid 19 , so we aif are famitiar with online shopints. Recently I have purchased a wall clock trom on online ordering wnbsite. 1 thought I can purchase the item on 1-click but when I started ordering it asked me to add item to Ci E cart, then select checkout, I was under the impression that if I checkout, I will not be able to complete my order. However I clicked on checkout and the system asked me to enter shipping. address, choose shipping options, enter billing address, enter payment detalls, accept/decine cn \& extra offers, review order, and then confirm order. After I confirmed the arder the website showed me that my order will be delivered soon. I was expecting to see the tracking option most of the online websites provide to their customers bt there was no such option. Cr. - . . Find out the gulf of execution and evaluation from the above scenario to improve the online shopping experince