AusPost is looking into customer experiences with their use of parcel lockers*. Specifically, customers have evaluated two different parcel locker locations:

• Satisfaction with parcel lockers at supermarkets
• Satisfaction with parcel lockers at train stations

The users user rated each location out of 100 (higher score is better). The other data collected was how regularly the customer used parcel locker services (RegUse: 1 = less than once a month, 2 = once a month, 3 = more than once a month), and the value of the item delivered to the parcel locker (0 = low value item, 1 = high value item)

You have been asked by management to provide insight and potential impacts for each of the following questions:

Q1A)Is one location rated more highly than the other?

Q1B)Does item value impact on the user ratings of each location?

Q1C)Frequency of use impact on the user ratings different application versions?

Q1D)Does item value and frequency of use combined have an impact on the ratings of the two different locations?

In completing each answer state what technique you are using, explain why you are using that technique, provide any relevant output, and fully explain the conclusion that you make. You should seek to answer each question fully, and outline any implications of your analysis/recommendations.