Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Austin recently graduated from Penn State and is serving as a call center manager. He is responsible for hiring, training, and managing staff to address

Austin recently graduated from Penn State and is serving as a call center manager. He is responsible for hiring, training, and managing staff to address customer service issues. As he encounters problem employee(s) and discipline matters, he should pursue the following practices to be an effective manager, EXCEPT: Group of answer choices take consistent action when rules are broken. follow the standing plans himself. avoid any action if he feels sorry for the employee, or if he likes them. be sure the punishment fits the crime

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

MGMT Principles Of Management

Authors: Chuck Williams, Terri Champion, Ike Hall

3rd Canadian Edition

017682328X, 9780176823283

More Books

Students also viewed these General Management questions

Question

What are the organizations reputation goals on this issue?

Answered: 1 week ago

Question

What change do you need to make to achieve the desired position?

Answered: 1 week ago