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Auto-Moto receives about 600 loan applications per month (30working days). All applications go through an Initial Review sub-process, where the applications are then classified as

Auto-Moto receives about 600 loan applications per month (30working days). All applications go through an Initial Review sub-process, where the applications are then classified as A (looks excellent), B (needs more detailed evaluation), and C (reject summarily). A and B applications would be forwarded to sub-processes A and B, respectively. On average, 25% of all applications go through Sub-process A, 30% go through sub-process B, and the rest are rejected. On average, 70% of applications in sub-process A, and 10% of applications in sub-process B are accepted and the rest are rejected. (Recall that all Cs were rejected.) On average 100 applications are in the Initial Review sub-process, 20 are in sub-process A, and 30 applications are in sub-process B.

1. Compute the average flow time of an accepted application.

2. Compute the average flow time of a rejected application.

3. Using which one of the following numbers can you prove that the flow times that you have found for accepted and rejected applications are correct?

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