Autosave D () Home i Paste 4 Page 1 of 12 Insert Draw Design Layout References Mailings Calibri (Bo.. v 8 v A" A" Aav A B I Uva x, X Avpv_v 1 2 3 do. 9 5 1947 words X English (United States) % Accessibility: Investigate @ management v Q o Review View Q Tellme (I comments /2 Editing v HEIICIEN 'Z\\l T AaBbCcDdEe | AaBbCcDc AaBbCcDdl AaBbCcDdEe AaBbCcDdEe 0 f A4 8 Normal Heading 1 Heading 2 Heading 3 Heading 4 Styles Dictate Add-ins Editor Pane Which of the following is least likely to affect the cost an organization incurs in producing its products or services? A) price B) productivity ) location D) quality E) inventory management In addition to operations, which of the following is considered a "line\" function? A) accounting B) finance oIr D) procurement E) sales Which of the following is a potential shortcoming of using sales force opinions in demand forecasting? A) Members of the sales force often have substantial histories of working with and understanding their customers. B) Members of the sales force often are well aware of customers' future plans. ) Members of the sales force have direct contact with consumers. D) Members of the sales force can have difficulty distinguishing between what customers would like to do and what they actually will E) Customers often are quite open with members of the sales force with regard to future plans. \"The estimation of costs s generally most difficult when the ___ process has been chosen. A) project B) repetitive ) continuous D) batch E) job shop A "product package" consists of A) the exterior wrapping. B) the shipping container. )a combination of goods and services. D) goods if a manufacturing organization. E) customer relations if a service organization. - e 120% rocs [N Autosave D () Home B Paste S Page 2 of 12 Insert Draw Calibri (Bo... BRSTN U 1947 words 9. 0@ - Design v ab @ management v Review Layout References Mailings View Q Tell me 8 v A A Aav 2L @ D v AaBbCcDc AaBbCcDdEe AaBbCcDdE AaBbCcDdEe AaBbCcDd! Normal Heading 1 Heading 2 Heading 3 Heading 4 x, X Av &vAv 6 Suppose a four-period weighted average is being used to forecast demand. Weights for the periods are as follows: wes = 0.1, wes = 0.2, Wez =03 and wi = 0.4. Demand observed in the previous four periods was as follows: Avs =380, Acs =410, A2 = 390, and A, = 400. What will be the demand forecast for period t? A)402 B)397 )399 D)393 ) 403 n In an environment in which demand is both substantial and stable, technology tends to be the best choice. A) batch production B) fixed automation ) project production D) programmable automation E) flexible automation 8) The key to successfully competing is understanding what customers want and then satisfy those wants. A) training production workers to B) finding suppliers who can ) finding the best way to D) designing products and services that E) hiring enough workers to 9 Designing for recycling helps facilitate A) reduced legal liablity. B) compliance with regulatory environments. ) increased product reliability. D) reduced standardization costs. E) better customer service. 10) Which of the following is the case where capacity is measured in terms of inputs? A) tons of stecl per day that can be produced by a steel mill B) kilowatt hours per day that can be generated by an electrical power plant ) number of meals per day that can be served by a restaurant D) gallons of gasoline that can be produced per day by a petroleu refinery E) number of passenger seats that can be filled per day on an airline route [ English (United States) (Accessinity: Investigate Focus () Comments L4 Styles Pane 0 Dictate aQ & 2 Editing v NEEICER% Add-ins Editor + 120% Autosave (D Home Insert Paste ' 4l Styles Pane Heading 3 Heading 4 In their chief role of operations managers exert considerable influcnce over the degree to which the goals and objectives of the organization are realized A) promoter/salesman B) designer/builder C) planner/decision maker D) recruiter/trainer E) troubleshooter/problem-solver % Accessibility: Investigate rocs [N aQ & 2 Editing v NEEICER% 8 & Dictate Add-ins Editor Autosave D () Home Page 7 of 12 Insert Draw Times New... BRSTN U 1947 words 5.0 @ Design Layout References Mailings 8 vA A Aav | A va x, X Av2vA- 29) 30 31 ) 33) [ English (United States) @ management v View Review Q Tell me A al | AaBbCcDe AaBbCcDdEe AaBbCcDd! Normal Heading 1 Heading 2 Which of the following is a key question in capacity planning? A) Should we make the product in-house or outsource it? B) Where do we need the capacity? C) When do we need the capacity? D) Who will pay for the capacity change? E) Should we change capacity all at once, or through several small changes? Job shops tend tobe ____ while continuous processes tend to be___ A) in services; in manufacturing B) short-term and capital intensive; long-term and labor intensive ) small scale and flexible; large-scale and inflexible D) standardized; customized E) low cost-per-unit; high cost-per-unit When choosing a forecasting technique, a critical trade-off that must be considered is that between A) time series and associative. B) seasonality and cyclicality. ) length and duration. D) simplicity and complexity. E) cost and accuracy. Which of the following would be least important i the pursuit of a time-based strategy? A) cost minimization B) quick changeover times ) operational agility D) reduced complaint resolution times E) flexible technology Which of the following questions is least appropriate during value analysis? A) How can we reduce the cost of parts? B) How can we improve the performance of the product? ) How can we incorporate more cultural values in the design of our global system? D) Can we find a way to use less energy in the production of our product? E) Could a given component in our product be simplified or combined with another? % Accessibility: Investigate () Comments AaBbCcDdEe AaBbCcDAEC / > 4l Styles Pane Heading 3 Heading 4 Focus 0 Dictate aQ & 2 Editing v NEEICER% Add-ins Editor + 120% AutoSave O A A 5 . C G ... w- management Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Times New... v 8 A" A Aa Ap EVEEVENT AaBbCcDdEe AaBbCcDc AaBbCcDdl AaBbCcDdEE Aa BbCcDdE Heading 2 Editor Paste BIUvab X X A DAY Normal Heading 1 Heading 3 Heading 4 Styles Dictate Add-ins Pane 34) Allowances for which of these factors would be subtracted from design capacity when calculating effective capacity? A) personal time B) equipment maintenance C) scheduling problems D) changing the mix of products E) All of these choices are correct 35) Which of the following is not one of the 3 Rs? A) reuse B) reduce C) reposition D) recycle 36) From the worker's perspective, an output-based pay system has the advantage of: A) linking pay more directly to effort. B) keeping earnings stable. C) keeping pay totally in the worker's control. D) minimizing the temptation to work harder for more money. E) keeping effort from influencing pay 37) Unbalanced systems are evidenced by: A) top-heavy operations. B) labor unrest. C) bottleneck operations. D) increasing capacities. E) assembly lines. 38) Process choice is_ driven A) demand B) operations C) marketing D) process E) capacity Page 8 of 12 1947 words x English (United States) Accessibility: Investigate Focus E + 120%AutoSave O A A 5 . C G ... w- management Home Insert Draw Design Layout References Mailings Review View ? Tell me Comments Editing Share Calibri (Bo... v 8 A" A Aa Ap AaBbCcDdEe AaBbCcDc AaBbCcDdl AaBbCcDdEE Aa BbCcDdE Paste BIUvab X X|A DAY Normal Heading 1 Heading 2 Heading 3 Heading 4 Styles Dictate Add-ins Editor Pane 39) Forecasts based on judgment and opinion do not include A) executive opinion. B) salesperson opinion. C) second opinions. D) customer surveys. E) Delphi methods. 40 Which of these pairs of functions would tend to be affected most dramatically by a product or service redesign? A) Operations and Accounting B) Marketing and Operations C) Finance and Human Resources D) Engineering and Accounting E) Finance and Engineering 41) The more novel a new product or service design is, the more forecasters have to rely on A) subjective estimates. B) seasonality. C) cyclicality D) historical data. E) smoothed variation. 42) Competitiveness doesn't include A) productivity B) effectiveness. C) profitability. D) operations strategy. E) operations management. 43) Which of the following is/are a primary input into capacity, sales, and production planning? A) product design B) market share C) ethics D) globalization E) demand forecasts Page 9 of 12 1947 words x English (United States) Accessibility: Investigate Focus E + 120%Autosave D () Home i Paste