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Average Customer Satisfction Score Mean 3.194444444 Standard Error 0.103955663 Median 3 Mode 4 Standard Deviation 1.394711569 Sample Variance 1.94522036 Kurtosis -1.206319042 Skewness -0.215387769 Range 4

Average Customer Satisfction Score Mean 3.194444444 Standard Error 0.103955663 Median 3 Mode 4 Standard Deviation 1.394711569 Sample Variance 1.94522036 Kurtosis -1.206319042 Skewness -0.215387769 Range 4 Minimum 1 Maximum 5 Sum 575 Count 180 Recommend to Jordan if SSM should expand the self-service kiosks to other stores

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