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Avoiding conflict involves ____________________ levels of assertiveness and cooperativeness. high low moderate Which of the following generally enhances creativity in groups? Encouraging groupthink Ignoring conflict

Avoiding conflict involves ____________________ levels of assertiveness and cooperativeness.

high
low
moderate

Which of the following generally enhances creativity in groups?

Encouraging groupthink
Ignoring conflict
Judging and criticizing ideas immediately
Recognizing and celebrating diversity

It is possible for leaders to focus on both task-related goals and relationship-related goals.

True

False

There is a one size fits all model to problem-solving that will work for all groups.

True

False

It is important to structure meetings in a way that allows for interaction between group members.

True

False

Which of the following tends to foster a supportive group climate?

spontaneity
evaluation
manipulation
neutrality

Which of the following is a barrier to problem-solving?

problem is poorly defined
being tired, hungry, or in a bad mood
inadequate resources
all of the above

According to Maslow's hierarchy, humans must first strive to meet their ________________ needs.

physiological
esteem
self-actualization
belongingness

The two dimensions that underlie responses to conflict are _____________________.

assertiveness and cooperativeness
competing and avoiding
collaborating and compromising
accommodating and avoiding

Our behavior tends to vary depending on which group we are with.

True

False

Active listening includes _____________________.

Paraphrasing
Interrupting
Yes-butting
All of the above

A/an _____________ group forms around common interests or physical proximity.

involuntary
voluntary
informal
formal

Generally, maintenance rules within groups are assigned.

True

False

Conflict can be a good thing.

True

False

Social loafers may not be aware they are loafing or failing to work as hard as they can.

True

False

Overall, groups perform ________________ well when group members lose their unique identity and when people start to blend together.

more
Less

The prescriptive approach to problem-solving tells groups what they should and should not do when solving problems.

True

False

Self-censorship leads group members to ___________________.

express problems and weaknesses with the group's ideas
perceive themselves as inferior to the members of other groups
fail to express dissenting opinions or doubts
respect members of other groups and hold them in high regard

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