Question
Avoiding conflict involves ____________________ levels of assertiveness and cooperativeness. high low moderate Which of the following generally enhances creativity in groups? Encouraging groupthink Ignoring conflict
Avoiding conflict involves ____________________ levels of assertiveness and cooperativeness.
high | ||
low | ||
moderate |
Which of the following generally enhances creativity in groups?
Encouraging groupthink | ||
Ignoring conflict | ||
Judging and criticizing ideas immediately | ||
Recognizing and celebrating diversity |
It is possible for leaders to focus on both task-related goals and relationship-related goals.
True
False
There is a one size fits all model to problem-solving that will work for all groups.
True
False
It is important to structure meetings in a way that allows for interaction between group members.
True
False
Which of the following tends to foster a supportive group climate?
spontaneity | ||
evaluation | ||
manipulation | ||
neutrality |
Which of the following is a barrier to problem-solving?
problem is poorly defined | ||
being tired, hungry, or in a bad mood | ||
inadequate resources | ||
all of the above |
According to Maslow's hierarchy, humans must first strive to meet their ________________ needs.
physiological | ||
esteem | ||
self-actualization | ||
belongingness |
The two dimensions that underlie responses to conflict are _____________________.
assertiveness and cooperativeness | ||
competing and avoiding | ||
collaborating and compromising | ||
accommodating and avoiding |
Our behavior tends to vary depending on which group we are with.
True
False
Active listening includes _____________________.
Paraphrasing | ||
Interrupting | ||
Yes-butting | ||
All of the above |
A/an _____________ group forms around common interests or physical proximity.
involuntary | ||
voluntary | ||
informal | ||
formal |
Generally, maintenance rules within groups are assigned.
True
False
Conflict can be a good thing.
True
False
Social loafers may not be aware they are loafing or failing to work as hard as they can.
True
False
Overall, groups perform ________________ well when group members lose their unique identity and when people start to blend together.
more | ||
Less |
The prescriptive approach to problem-solving tells groups what they should and should not do when solving problems.
True
False
Self-censorship leads group members to ___________________.
express problems and weaknesses with the group's ideas | ||
perceive themselves as inferior to the members of other groups | ||
fail to express dissenting opinions or doubts | ||
respect members of other groups and hold them in high regard |
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