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Avondale Industries spent thousands of dollars for three of its business analysts to attend an off-site week-long training program. Their boss's expectations were high for
Avondale Industries spent thousands of dollars for three of its business analysts to attend an off-site week-long training program. Their boss's expectations were high for what the analysts would learn and what improvements they would bring back to the company. The analysts came back to the office, reported they had learned a lot, had a good time, and jumped right back into work, which was extremely busy at that time. Their boss, because he too was busy, did not follow up with the analysts until several months later, at which time he asked the analysts to report on how they had implemented what they had learned. They reported that they had made no changes at all and had forgotten most of what they learned. The boss, greatly disappointed, said he was not going to waste resources like that again. How might the analysts have done better with the transfer of learning? The analysts should have been more proactive about sharing their knowledge with their boss and others in the office. Because of this bad experience, not only the analysts but every employee in the office will have to forgo future trainings. The analysts should have taken time when they returned
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