AVX Home Entertainment Incorporated recently began a no-hassles return policy. A sample of 590 customers who recently returned items showed 360 thought the policy was fair, 190 thought it took too long to complete the transaction, and the rest had no opinion. On the basis of this information, make an inference about customer reaction to the new policy. (Round your answers to 1 decimal place.)

Fair - %??

Too long - %??

No opinion - %??

The above data suggest that majority of the customers: ??