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Scenario: The gym owners and management have tasked you to create a customer service satisfaction policy and procedures for the gym to evaluate the current

Scenario:

The gym owners and management have tasked you to create a customer service satisfaction policy and procedures for the gym to evaluate the current customer service delivery. 

They asked you to prepare:

Annual customer service satisfaction policy and procedures. 

Customer service improvement proposals. The proposal must include proposal background objectives, strategy, budget and timeline. 

Email the gym owners and management to introduce the proposal. 

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