a)Who are the stakeholders in these eBook projects? How are they involved in or affected

by an eBook project?

b)Why is it important to have a defined project scope? Why is it important to make sure

there is agreement about the scope and what will be done in producing each eBook?

Create a Work Breakdown Structure for an eBook project.

c)What are the major phases of work for making an eBook?

d)What are the steps in each phase?

https://www.pmi.org/learning/academic-research/project-management-curriculum-and-resources/academic-project-management-case-studies

Resolving agency issues in client-contractor relationships: The Merck Innovation Center Christine Unterhitzenberger, Lancaster University and Dietmar Mdller, Merck KGaA ABSTRACT The management of relationships has been acknowledged as a crucial element of project success. However, agency related issues such as goal conflict, information asymmetry or opportunistic behavior can make this a real challenge. Steven and Mark program managers for One Global Headquarters at Merck developed their own way on how to deal with this challenge in a complex and uncertain environment. This case study will provide unique insights into their approach and motivation. KEYWORDS: project management, agency theory, project success, principal agent relationship