axe purchase a washing machine while purchasing machine he told the seller that he require a machine for washing queen size quilt then the seller told 7 kg machine is enough but when axe wash the quilt in the machine then washing machine ripped a hole in one of axe continental quilts but Betterex denies

the machine is at fault as they claim the machine was never designed for such a heavy load l

the quilt mentioned and that Anna must have placed the quilt incorrectly in the machine for part of

the quilt to be ripped when it ended up outside of the drum. Betterex also deny that any of their

employees would give advice that washing a continental quilt in such a machine would 'be OK'.

in this case what are the breaches and axe rights under consumer law for faulty washing machine and remedies of breaches/