Ayanda is a new Pharmacist's Assistant. She is determined to make an impression on both the pharmacist and the pharmacy store owner. The pharmacist is overworked. There is usually a long queue to the prescriptions counter and clients get impatient waiting. The pharmacy owner is determined to get the clients served quicker and improve "sell ons" to the clients. By "sell ons" he specifically means products that complement the prescription drugs sold; for example, interflora with antibiotics or vitamins to build up resistance after taking medication. How can Ayanda assist both the pharmacist and the pharmacy owner within the framework of her Scope of Practice: 3.1 What can she help the pharmacist with? 3.2 How can she help the pharmacy owner?